You Name It

Refund Policy

Effective: November 14, 2026

1. 14-Day Refund, No Questions Asked

Within 14 days of your purchase date, we refund the full amount without asking why, even if you have already installed or used the Product.

1-2. Free Version

The Free Version involves no payment, so there is nothing to refund. You can delete it at any time, and your work stays as it is.

1-3. Pre-orders

If you pre-ordered Pro, we refund you in full, with no reason needed, at any time before the Pro features open and within 14 days from the day they open. We email you the opening date at the address you bought with. If the Pro features have not opened by December 15, 2026, we refund every Pre-order in full without waiting for a request. The license key is then terminated, and the Free Version keeps working.

1-4. Bundle

The Bundle counts as one purchase and is refunded in full within 14 days. The Bundle is refunded only as a whole; we do not make partial refunds that keep one of the two plugins. A refund terminates the Bundle license key, which locks Pro in both plugins. A refund under Section 5 (remote switch-off) also covers the whole Bundle.

1-5. Purchases Made with an AE Buyer Code

If you refund PR Pro bought with an AE buyer discount code, that code counts as used. If you buy again later, you can ask for a new code against the same AE order until December 31, 2026.

2. If the Product Is Not as Described

If the Product is not as we described or advertised it, or is not delivered as agreed, you may request a refund even after 14 days, within 3 months of receiving it or within 30 days of when you learned or could have learned of it.

3. How to Request a Refund

  1. Email support@younameit.works saying you would like a refund. Any subject line or format is fine.
  2. Include your order number or the email address you paid with, so we can find the order.
  3. Your request takes effect on the day you send it.

4. When and How You Are Refunded

  1. We process the refund through our reseller, Polar, within 3 business days of receiving your request, and email you when it is done.
  2. The same amount (in US dollars) goes back to the payment method you used. For card payments we ask for the charge to be cancelled right away; how long it takes to appear on your statement depends on your card issuer. Exchange-rate differences and foreign transaction fees follow your card issuer's policy.
  3. There is no fee or penalty. We absorb the payment processing fee.
  4. If we are late through our own fault, we add interest for the delay as the law requires.

5. Other Cases

We also look at requests outside Sections 1 and 2. If you hit a serious technical problem we are unable to resolve, we may refund you after the period has passed. If a PR Plugin Pro feature stays unavailable for more than 30 days because we switched it off remotely, we refund you on request even after 14 days (Terms, Section 12-2). A Bundle is then refunded as a whole.

6. Your License After a Refund

A refund terminates the license key. For the AE Plugin, the activation is released, so please delete the Product from your computer. For the PR Plugin, only the Pro features lock, at the next check (at most 7 days later); the Free Version features keep working. Either way, the work you have made stays as it is.

7. Questions and Disputes

For questions about refunds, contact support@younameit.works · 010-8883-7610. The full conditions are in Section 15 of our Terms of Service.