Refund PolicyRefund PolicyRefund Policy

1. 14-Day Refund, No Questions Asked

Within 14 days of your purchase date, we refund the full amount without asking why, even if you have already installed or used the Product.

2. If the Product Is Not as Described

If the Product is not as we described or advertised it, or is not delivered as agreed, you may request a refund even after 14 days, within 3 months of receiving it or within 30 days of when you learned or could have learned of it.

3. How to Request a Refund

1. Email support@younameit.works saying you would like a refund. Any subject line or format is fine.
2. Include your order number or the email address you paid with, so we can find the order.
3. Your request takes effect on the day you send it.

4. When and How You Are Refunded

1. We process the refund through our reseller, Polar, within 3 business days of receiving your request, and email you when it is done.
2. The same amount (in US dollars) goes back to the payment method you used. For card payments we ask for the charge to be cancelled right away; how long it takes to appear on your statement depends on your card issuer. Exchange-rate differences and foreign transaction fees follow your card issuer's policy.
3. There is no fee or penalty. We absorb the payment processing fee.
4. If we are late through our own fault, we add interest for the delay as the law requires.

5. Other Cases

We also look at requests outside Sections 1 and 2. If you hit a serious technical problem we are unable to resolve, we may refund you after the period has passed.

6. Your License After a Refund

After a refund, your license key is deactivated. Please uninstall the Product from your computers.

7. Questions and Disputes

For questions about refunds, contact support@younameit.works · 010-8883-7610. The full conditions are in Section 15 of our Terms of Service.